Try again. Ashop Petbucket Store id and go for details. Go! tbc... Order id and go for details. Go! Hello, Your order was shipped out of our warehouse on Friday, February 01, 2013 10:01:36 pm. The delivery usually takes 8 to 10 business days. Although very rare, the orders may get delayed up to 15 business days due to customs clearance processes. You can track it on the link below. https://tools.usps.com/go/TrackConfirmAction.action Using the following label: RA606042359SG Please let us know if we can be of any further assistance.